Privacy Policy

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Effective Date: 09/06/2025

 

At Boots n Paws, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

 

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1. Who We Are

 

Business Name: Boots N Paws

Website: www.bootsnpaws.co.uk

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We are a UK-based dog walking service. We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

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2. What Information We Collect

 

We may collect and store the following types of personal data:

    •    Name

    •    Address

    •    Email address

    •    Phone number

    •    Emergency contact details

    •    Dog information (e.g. name, breed, medical needs, vet contact)

    •    Payment information (only if applicable and through secure third-party processors)

    •    Website usage data (via cookies – see below)

 

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3. How We Use Your Data

 

We use your data to:

    •    Provide our dog walking and pet care services

    •    Communicate with you about bookings and your pet

    •    Respond to inquiries or emergencies

    •    Send important updates (e.g. cancellations, service changes)

    •    Comply with legal obligations (e.g. insurance or licensing requirements)

 

We do not sell or share your data with third parties for marketing.

 

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4. Legal Basis for Processing

 

We process your personal data under the following legal bases:

    •    Contract – To provide the services you’ve requested

    •    Legal obligation – For record-keeping or insurance

    •    Consent – For optional services (e.g. marketing emails)

    •    Legitimate interest – To manage and grow our business

 

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5. How We Store Your Data

 

We securely store your data:

    •    On password-protected devices

    •    In encrypted or secure cloud-based systems (if applicable)

    •    For no longer than necessary to fulfil the purpose

 

You have the right to request deletion of your data at any time (subject to legal requirements).

 

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6. Cookies

 

Our website may use cookies to:

    •    Improve functionality

    •    Understand visitor behaviour via analytics (e.g. Google Analytics)

 

You can disable cookies via your browser settings.

 

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7. Your Data Protection Rights

 

Under UK data protection law, you have the right to:

    •    Access your data

    •    Correct inaccurate data

    •    Request deletion

    •    Object to or restrict processing

    •    Withdraw consent (if previously given)

 

To exercise any of these rights, contact us at [your@email.com].

 

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8. Third-Party Links

 

Our site may link to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

 

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9. How to Complain

 

If you are unhappy with how we’ve handled your data, please contact us first.

 

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10. Changes to This Policy

 

We may update this policy from time to time. Please check back regularly.